Hi everyone, Jessica Ng here (:
Today, about 12 of us attended this course called "Certificate in People-Helping Skills". I learnt a lot from this course from understanding ourselves to understanding and conseling others. I have never thought that conseling others needs such a high level of communication skills and understanding towards others in order to make the conseling process successful. Skills needed for communicating with rebellion student is by finding the internal problem that lies deep within, and not just the outer problem that you see. For example, a boy was caught vandalizing the school property.Though we cannot compromise and must report it to the teachers, we can still find the root of the problem by understanding him. Like we can talk to him after school personally and ask him what is the problem that he is facing now. As we all know, rebellion student do things for a reason, most likely is to look out for attention that they have searching for to feel secured. But however our questioning of the problem cannot be too straightforward too, we must try to be understanding towards the issue and listened to the entire problem before our conselling process begins. Conseling process is actually a process by which we help not by giving suggestions to the counselee, but however help them see the situation in a different angle thus finding the most appropriate solution for the problem.
And, i think that's it, though there is a lot a lot of things we learnt, its hard to write all the stuffs down ! HAHA :D
-Jessica Ng-
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